Rana, J. A. S., A. A. Susanto, and W. C. Mandagie. “Students and Management Perspective on Service Quality and Integrated Marketing Communication: Descriptive Analysis on Indonesian Private Universities”. International Journal of Digital Entrepreneurship and Business, vol. 2, no. 1, Feb. 2021, pp. 26 -38, doi:10.52238/ideb.v2i1.30.